Business correspondence 1.
Inquiries ( poptávky) – are a very important part of a business correspondence. They most contain:
1) an opening phrase giving the reason for making an inquiry, if the inquiry is sent to a „new“ supplier, it should begin by telling how the buyer got the supplier´s address and some details of his own business e.g.:
a) Your firm has been recommended to us by …
b) We have seen your advertisement in … and we would be pleased to have your catalogue.
c) We learnt from the firm … that you are exporters of …
2) a request for what is wanted, a full description of the goods that are needed – quantity, quality, price and a request for a catalogue or samples e.g. :
a) Please let us have your latest catalogue and indicate your delivery and payment terms.
b) We would require the goods by the end of June.
3) a closing phrase expressing hope for a good reaction:
If your prices are acceptable, we can promise regular orders or we may become regular customers.