Complaints

complain about some goods, complaint (stížnost), to claim for a refund (žádat o vrácení peněz), guarantee (záruka), sth. is still under warranty (je stále v záruce), seal (plomba), return the goods, warranty repair, spare parts (náhradní díly), repair shop (opravna),

money: pay cash (platit hotově), credit card, change (drobné, rozměnit), leasing, loan (půjčka),

goods:
food: fresh foodstuff (potravina), fresh vegetable, fruit, today’s pastry (pečivo), bread (stale (okoralý) bread), date of consumption (best before:), mouldy (plesnivý) food, durable (trvanlivý) food, biscuits, preserves (konzervy), stewed fruit (kompot), healthy nourishment (výživa), meat, ham, cheese, eggs, flour, sugar, butter, bread, rolls, milk, yoghurt, water (Good water or lemonade), sweets, crackers, ready made meals – pizza, soups,
clothes: different styles, cuts, designs, trends, wide choice, materials, colours, try on sth. for size, go into cabin, summer x winter sale,
expensive things: follow shop assistant’s advice, instruction for use, sth. durable, sth. saving the money and the time – dishwasher, mixer, oven (trouba), microwave oven, the Teflon dishes, toaster, new car, house, garden – mowing machine, tools (nářadí),

b) Services provided by the post-office